Another day, another missed call on the work phone. As a small business owner, it’s impossible to be everywhere at once, so how do you ensure you never miss a call from a customer?
We have the answer—a VoIP phone system. VoIP stands for Voice over Internet Protocol and is a telephone system that uses the internet for making and receiving calls, rather than the phone lines.
Keep reading to learn how VoIP can not only improve your business phone calls, but also your company as a whole.
1. VoIP Services Can Save You Money
With a business VoIP, you can save your company serious money. You’ll no longer need multiple phones, several operators, or expensive phone bills.
Most VoIP will charge a flat monthly rate, based on the number of calls you usually receive, which makes budgeting easy.
2. Never Miss an Important Call
Over the years, how many clients or customers have you lost because you were closed when a call came in? Or, you couldn’t get to the phone because you were helping another customer?
One of the best things about a company VoIP is that you’ll never miss an important call, no matter the time of day.
If you’re a restaurant, for example, you’ll always have someone to answer when a take-out order comes in—learn more here about how it all works.
3. Easy to Scale Up
Over time, your business is sure to grow, but VoIP is easy to scale up. If you start receiving more calls, no problem—just upgrade to a higher VoIP plan.
No need to purchase more phones or hire more employees.
4. Improved Sound Clarity
With traditional phone lines, it can often be hard to hear the caller—lines break up and important information can be missed.
But with VoIP phones, the internet delivers clear, crisp sound quality, making it easy for both parties to hear one another. This is fantastic for customer service, as clients won’t be getting frustrated that they can’t hear what you’re saying.
5. Easy to Use
Even if you’re not too tech-savvy, it’s still very easy to use VoIP services. You basically just need to plug them in and you’re ready to go.
You can also check your voicemail from anywhere, useful for staff traveling or working remotely.
Switch to a VoIP Phone System and Improve Your Small Business Communications
If your company could use some help in the communications department, make the switch this year to a VoIP phone system.
It’s easy to get started, so begin by researching VoIP companies and then contacting them for quotes. Once you find a winner, they should be able to get your new system up and running in just a few days.
With all of the flexibility and convenience of VoIP, you’ll wish you’d made the switch sooner!
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